FAQs

When will my order be shipped?

We aim to dispatch your order within 24 hours. If you order before 2pm then it is likely your order will be shipped the same day. If your order is marked as 'dispatched' after 5pm Monday to Friday, it will be shipped on the following working day.

You can find tons of info on our SHIPPING + DELIVERY page.


You're a small business. Are these cards made on a normal printer? What's the quality like?

We're super proud to be a small business, but we absolutely do not compromise on quality. All our cards are designed in-house and are then sent to our printing partners to be made. We use one of the leading greeting card manufacturers in the UK and we print on a high-quality 300gsm board. The card is smooth, rigid and feels fucking nothing like what you'd get at a bargain store.


Can you send my card direct to the recipient?

Fuck yeah! Currently we offer a direct to recipient service where we handwrite a message of your choice and ship the card to whoever you choose. Just make sure you leave full details in the 'notes to seller' section when placing your order.

Please note if you wish to send handwritten cards to multiple addresses, you will need to complete a separate order for each one.


Do you make custom or personalised cards?

Short answer, no. Long answer, no - because all our cards are manufactured offsite, we are unable to offer this service. We are currently looking into an alternative process to be able to offer this and will update you if we pull it off!

As all our art prints are manufactured in-house, we do offer limited customisation on them. If you have a specific request, get in touch at hello@theswearycardco.com with the subject Print Custom Request.


I'm a TikTok star. Send me free shit?

Hey TikTok star! Are you one of the people who completely decimates our productivity by making hilarious videos? If you'd like to work with us, please head over to the PRESS + INFLUENCERS page and you'll find all the info you need.


I'm a retailer and I'd like to stock your products.

Hey! That would be fucking awesome! Please head over to the TRADE + WHOLESALE page and you'll find links to our wholesale intermediaries and information on how to buy direct.


Can I see your Chief Mail Inspector dog please?

Absolutely. Head over to INSTAGRAM where he's often the star of our stories.


My question isn't listed here, but I want to know the answer.

Sure thing! Drop an email over to hello@theswearycardco.com and we'll be back in touch ASAP.